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To work collaboratively with the Doctors’ surgery teams to improve security, safety, and wellbeing of both staff and members of the public within the practice environment.
We make the case for investment in violence prevention through three key areas
Intangible costs
Estimated monetary value prescribed to the pain and suffering and reduced quality of life, experienced by the victim of violence
Indirect costs
Estimated economic costs of the productivity losses eg. Reduced workplace productivity due to turnover, sickness absence
Direct costs
Medical care expenditure for diagnosis, treatment or rehabilitation, medication and counselling costs
Non healthcare costs
eg. Transportation, household expenditure, litigation or tribunal
“Security and safety is one of the fundamental needs of humans”
- Abraham Maslow
Building partnerships that focus on the demands of the practice, recognising cultures, priorities and needs.
To deliver, support and understand how the practice works in order to provide the best patient experience in 7 key areas;
GP Surgeries geographically cover every part of the UK. Within these areas are some of the most diverse and cultural groups of people, therefore we will always want to reflect that diversity in our workforce.
This guidance is part of our training for making NHS staff and their people aware of the potential threat of an attack at a place of work.
This part of the training uses role play, therefore creating a deeper impact. Better understanding and increased learner engagement / Teamwork. It increases knowledge retention and allows for failure and learner opportunities
The objective is to build learner confidence promoting safe working practices when dealing with challenging behaviours
We develop people’s ability to create a situation of conflict resolution and de-escalation, enabling escape from potentially violent acts.
How to respond amidst patient aggression through a psychological mindset.